Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service.
- Astraleap Team refers to our development and operations team (referred to as "we", "us" or "our" in this Policy).
- Cookies are small files placed on Your device by a website to record browsing information and improve user experience.
- Device means any device that can access the Service such as a computer, cellphone or tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to our website and applications.
- Service Provider means third-party companies or individuals who process data on our behalf.
- Usage Data refers to data collected automatically when using the Service, such as page visit duration, IP address, etc.
- Website refers to Astraleap, accessible from https://astraleap.app
- You refers to the individual user accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
Sharing Your Personal Data
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by contacting Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
2. INFORMATION USE
We use the collected information for the following purposes:
- Provide, maintain, and improve our services
- Process your requests and transactions
- Send you service-related notifications and updates
- Analyze service usage to improve user experience
- Prevent fraud and abuse
- Comply with legal and regulatory requirements
3. INFORMATION SHARING
We do not sell, trade, or otherwise transfer your personal information to third parties, except when:
- We have your explicit consent
- It is necessary to provide services you have requested
- Required by law, court order, or government request
- To protect our rights, property, or safety, or the rights, property, or safety of other users or the public
- Sharing with our service providers, but only to the extent necessary to provide services
4. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include:
- Data encryption in transmission and storage
- Access control and authentication
- Regular security audits and monitoring
- Employee privacy training and confidentiality agreements
While we strive to protect your information, please note that no security measures are 100% secure.
5. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
If you delete your account, we will delete personal information associated with your account within a reasonable time, unless we are required by law to retain certain information.
6. YOUR RIGHTS
Under applicable privacy laws, you may have the following rights:
- Right of Access: You have the right to know what personal information we have collected about you
- Right of Rectification: You have the right to request correction of inaccurate or incomplete personal information
- Right of Erasure: In certain circumstances, you have the right to request deletion of your personal information
- Right to Restrict Processing: In certain circumstances, you have the right to request restriction of processing your personal information
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format
- Right to Object: You have the right to object to our processing of your personal information
To exercise these rights, please contact us using the contact information provided at the end of this policy.
7. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to improve your user experience, analyze service usage, and provide personalized content. Cookies are small text files stored on your device.
You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the normal use of certain service features.
8. THIRD-PARTY SERVICES
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend that you review their privacy policies when using third-party services.
We may use third-party service providers to help us operate our services. These service providers can only access your personal information to the extent necessary to provide services and must comply with privacy protection obligations similar to ours.
If you download our app through the Apple App Store or Google Play Store, your download and usage behavior will be subject to the respective app store's privacy policy. We recommend that you review the privacy policies of the relevant app stores.
9. CHILDREN'S PRIVACY
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will immediately delete such information.
If you are a parent or guardian and you know that your child has provided us with personal information, please contact us.
For users aged 13-18, we recommend using our services under the guidance of parents or legal guardians.
10. DATA TRANSFER AND STORAGE
Your personal information may be transferred to and processed and stored in locations outside your country/region. We will take appropriate security measures to ensure that your data is protected during transfer and storage.
If you are located in the European Union, we will ensure that data transfers comply with GDPR requirements. If you are located in other regions, we will comply with applicable local data protection laws.
11. PRIVACY POLICY UPDATES
We may update this privacy policy from time to time. When we make significant changes, we will notify you through appropriate means, such as posting a notice on our services or sending you an email.
We recommend that you regularly review this privacy policy to understand how we protect your information. Continued use of our services indicates your acceptance of the updated privacy policy.
12. CONTACT US
If you have any questions, comments, or complaints about this privacy policy, or need to exercise your privacy rights, please contact us:
Email: justin@astraleap.app
We will respond to your request as soon as possible after receiving it, usually within 30 days.
Last Updated: January 2025